For almost three years, I've had a $20 a month subscription to Chat GPT. Like other AI's, the home page me offer me topics for the AI to discuss (as if I could think of none, myself?)
This morning Chat GPT home page offered me:
- What are the latest CMS policy updates on AI reimbursement and digital health? Any new regulations or pilot programs worth noting?
I thought, OK, it's a holiday, I'll bite.
Here's what I got. NOTE: I would not necessarily make the same recommendations or emphasize the same things as Chat GPT. What follows is offered only as an example of automated internet research and automated conclusions and summaries.
I asked it about turnkey venders for remote monitoring; in that section, I've stripped the websites it found but left the AI text.
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ChatGPT said:
You said:
ChatGPT said:
You said:
ChatGPT said:
Below is a one-page RPM Vendor Red-Flag & Due-Diligence Checklist — written so it conveys the issues clearly without naming or pointing to any specific company, and without any links. It’s structured for use in diligence, policy analysis, or internal memos.
RPM Vendor Red-Flag Checklist
A due-diligence framework for evaluating turnkey Remote Patient Monitoring partners
This checklist helps distinguish clinically integrated remote-care partners from “bill-first” RPM mills. It focuses on business model, clinical rigor, operational practices, and audit-readiness. Each category includes signals of strength and signals of concern.
1. Business Model & Revenue Orientation
Signals of Strength
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RPM is presented as a clinical program (e.g., chronic disease management, outcomes, risk reduction).
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Financials are transparent, with clear economics not tied solely to billing volume.
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Vendor supports value-based models and quality metrics.
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Contracts emphasize medical-practice responsibility and patient benefit.
Signals of Concern (Red Flags)
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Vendor markets RPM primarily as a new revenue stream, “passive income,” or “turnkey billing service.”
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Heavy emphasis on “low effort, high margin” for practices.
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Revenue splits (e.g., percentage of collections) dominate the sales pitch.
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No discussion of risk-adjustment, outcomes, or population-health strategy.
2. Patient Acquisition & Enrollment Practices
Signals of Strength
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Patients are enrolled only after documented clinical need and established physician-patient relationship.
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Enrollment decisions remain with the clinician—not outsourced staff.
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Vendor discourages mass-marketing strategies.
Signals of Concern (Red Flags)
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Vendor uses telemarketing, cold-calls, broadcast advertising, or web sign-ups to drive enrollment.
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Patient panel growth appears sudden or outsized relative to practice size.
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Large numbers of patients are enrolled without corresponding clinic visits or diagnoses.
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Enrollment incentives tied to patient count.
3. Device & Technology Standards
Signals of Strength
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Devices are FDA-registered (when required), validated, and meet RPM requirements for automatic data transmission.
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Devices are clinically appropriate (e.g., BP cuffs for hypertension, weight scales for CHF).
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Vendor can demonstrate data accuracy, uptime, and integration reliability.
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Device logistics are transparent: who ships, who replaces, who troubleshoots.
Signals of Concern (Red Flags)
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Non-automated devices marketed as RPM-eligible.
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Devices shipped to patients before clinician approval or without medical necessity documentation.
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Lack of clarity on whether devices actually transmit data or require patient-initiated entry.
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Vendor cannot describe device quality, sourcing, or HIPAA safeguards.
4. Monitoring & Care Delivery
Signals of Strength
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Monitoring staff are licensed, supervised, and follow defined clinical protocols.
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Physicians receive actionable RPM data summaries, alerts, and workflows.
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Clear evidence of treatment-management interactions (not just device readings).
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Monitoring integrates with chronic-care plans.
Signals of Concern (Red Flags)
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Monitoring is handled entirely by vendor staff with minimal physician involvement.
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Treatment-management documentation is vague or templated with no patient specifics.
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Vendor promises the clinic “no work required.”
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High device-supply billing with little or no documented treatment-management time.
5. Billing & Documentation Practices
Signals of Strength
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Vendor provides detailed billing documentation, time logs, and audit-ready files.
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Transparent logic for when to bill setup, device supply, and treatment-management.
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Monthly reports align with CMS rules (time thresholds, data-days thresholds, etc.).
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Vendor encourages conservative billing practices.
Signals of Concern (Red Flags)
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Vendor handles all billing autonomously, with practices barely reviewing claims.
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Billing for multiple devices per patient without justification.
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High rate of device-supply codes with few management codes.
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Claims patterns that exceed typical clinical norms (e.g., thousands of new enrollees/month).
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Vendor cannot provide individualized records supporting billed time or interventions.
6. Regulatory & Compliance Environment
Signals of Strength
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Vendor tracks CMS, OIG, and payer policy changes and adjusts workflows accordingly.
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Internal compliance officer or team is present.
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Vendor has clear policies for marketing, documentation, and data retention.
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Open to external audits and provides sample audit packets proactively.
Signals of Concern (Red Flags)
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Vendor dismisses regulatory concerns or says “RPM is low-risk for audits.”
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No clear compliance infrastructure.
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Sales teams use aggressive claims like “guaranteed reimbursement.”
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Vendor is vague about patient-relationship requirements or recent regulatory changes.
7. Clinical Outcomes & Evidence
Signals of Strength
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Vendor can provide published data or real-world metrics on BP control, HbA1c trends, CHF readmissions, or other outcomes.
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Demonstrated ability to stratify patients by risk and provide targeted interventions.
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Practices using the program report measurable improvements.
Signals of Concern (Red Flags)
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No outcomes data—only billing statistics.
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Vendor cannot explain which patients clinically benefit from RPM.
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Outcomes claims rely solely on general literature, not vendor-specific results.
8. Overall Pattern Recognition (Holistic Read)
A vendor earns a “yellow light” if:
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It is clinically competent but heavily billing-centric.
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It provides real monitoring but leans too hard on revenue narrative.
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It depends on large, rapid patient-panel growth.
A vendor earns a “red light” if:
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It minimizes clinical engagement,
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Treats RPM as a pure billing engine,
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Or resembles direct-to-consumer enrollment schemes.
A vendor earns a “green light” if:
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Clinical utility is primary,
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Documentation is rigorous,
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Compliance is embedded, and
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Financial incentives align with patient outcomes.
If you want, I can turn this into:
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a fillable PDF checklist,
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a one-slide version for investor decks, or
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a 2×2 risk matrix mapping vendors by “clinical rigor” vs. “billing orientation.”